FAQs

Simply browse our collections, choose your desired item(s), select your size and style, and click “Add to Cart.” Once you're ready, proceed to checkout and follow the prompts.

We process orders quickly to ensure timely delivery, so changes are only possible within 1 hour of purchase. Please contact us immediately at contact@shopwonka.com with your order number.

Once your order is placed, a confirmation email will be sent to your inbox. If you haven’t received it within a few minutes, please check your spam or promotions folder.

Yes! We offer free standard shipping on all orders over $65.

Standard shipping typically takes 5–10 business days, depending on your location. During peak periods, slight delays may occur, but we always strive to deliver on time.

Absolutely. Once your order ships, you’ll receive a tracking number via email to follow your package every step of the way.

Yes — we proudly ship worldwide. Shipping rates and delivery times will be calculated at checkout based on your region.

We accept all major credit/debit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, Shop Pay, and AfterPay!

Yes. ShopWonka uses SSL encryption to protect all transactions and personal data.

We offer 15-day returns from the date of delivery. If you're not completely in love with your purchase, you can request a return or exchange.

To begin the process, please fill out our Returns & Exchanges Form. Our team will review your request and guide you through the next steps.

Customers are responsible for return shipping costs unless the item received was faulty or incorrect.

Yes! We’re happy to exchange items for a different size or color—subject to availability.